Privacy Policy

Effective Date: June 22, 2026 Company Name: YourOtps Jurisdiction: Bangladesh

Welcome to YourOtps. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our digital credit-based product platform at yourotps.com.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Your name
  • Your email address
  • Your encrypted password

1.2 Financial Information

When you request a balance top-up, we collect the details of your request and keep records of your credit balance. Payment confirmation is handled manually via WhatsApp. We do not process direct credit card payments or store sensitive payment information directly on our servers.

1.3 Usage and Transactions

We maintain logs of your activity, including:

  • Top-up requests (pending, approved, rejected)
  • Digital credit purchases (e.g., OTP numbers bought)
  • Timestamps of your transactions

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the YourOtps service.
  • To manage your user account, credit balance, and transaction history.
  • To communicate with you regarding your top-up requests (via WhatsApp) and general support (via email).
  • To prevent fraud, enforce our Terms and Conditions, and maintain a secure platform.

3. Data Analytics & Tracking

We do not use third-party analytics services (such as Google Analytics). We use strictly essential session cookies to keep you logged into the platform and ensure the security of your transactions. We do not use tracking cookies for advertising purposes.

4. How We Protect Your Data

Security is our top priority. We use industry-standard measures to protect your data, including:

  • JWT-based authentication stored in HTTP-only, secure cookies.
  • Strong password hashing (using bcrypt).
  • Secure, encrypted connections (HTTPS).
  • Session-based transactions to prevent race conditions during credit deductions.

5. Age Restriction

Our service involves financial transactions for digital goods. You must be at least 18 years old to create an account and use YourOtps. By using the service, you represent and warrant that you are 18 years of age or older.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

  • To comply with a legal obligation or lawful request from authorities.
  • To protect and defend the rights or property of YourOtps.
  • To prevent or investigate possible wrongdoing in connection with the platform.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise any of these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: Email: yourotps26@gmail.com